If you did not receive the Jupiter password reset email, accidentally deleted it, cannot use the included link, or are unable to reset your password using the above method, please do the following:

1. Go to the Jupiter website for your building using the link in the GBCS folder in the Chrome bookmarks bar
   • If you do not see the GBCS folder, it may be hidden.  Click here for help.
2. Click the Help Me Login button 
   • If prompted, enter your school name, city, and state (this should be rare)
3. Enter your @gbstu.org school email address then click the Send button
4. Log in to your school Gmail account and look for a message from Jupiter
5. Click the Change Password link in that message (what will it look like?)
6. Enter your new password as prompted

This will be your new Jupiter password and what you will use to login to Jupiter from now on.  

**Do not share the password with anyone** 

Make sure to delete any previously saved Jupiter passwords from your Chrome browser to avoid any future login issues (see below).

To remove old/incorrect Jupiter passwords from your list of saved passwords in Chrome, do the following:

1. Go to the Jupiter website for your building using the link in the GBCS folder in the Chrome bookmarks bar
   • If you do not see the GBCS folder, it may be hidden.  Click here for help.
2. Look for the key symbol in URL bar
   • If you do not have one there, you did not save your Jupiter login information
3. Click on the key in the URL bar to see any/all saved login information for Jupiter
4. Delete all saved Jupiter logins by clicking the trash can (click here for help)
5. Login to Jupiter using your username (student ID) and new password 
6. If desired, save your new login information when prompted

To see all of your saved usernames and passwords, enter chrome://settings/passwords into your URL bar and click enter.  This will open up the Chrome Password Manager where you can search for/delete saved logins for any saved site.

Jupiter passwords and logins do not sync with Synergy or any other system.  For this reason, any student who is new to the district or has never logged into Jupiter before will need to set their Jupiter password.

Teachers and other building staff have the ability to assist students with this from inside of Jupiter.

How to do this:

TEACHERS

OFFICE, LIBRARY, & COUNSELING, & ADMIN