Step 1

To start using Meal Magic Family Portal parents/guardians just need to complete registration and account setup. 

To Complete your Registration:

• Go to the district Meal Magic Family Portal at https://grandblanc.familyportal.cloud

• Click Register

• Enter your email address (the one the district uses to contact you)
  • Parent/guardian accounts were pre-registered using information available in Synergy*

• Review and accept the terms
  • You will need to scroll to the bottom of the page and click Accept on two pages

• Check your email for a message from Meal Magic with the subject "Meal Magic Family Portal account activation"

• Click the link in the message

• Follow the prompts to complete your Meal Magic registration including entering your name and a passphrase to be used as a password
  • A passphrase is a phrase of at least 12 characters that will act as your Meal Magic password (i.e. "My favorite number is 5697")

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Step 2

Once you have registered for your Meal Magic account you need to add your student(s) so you can make lunch deposits, track student purchases, manage Food Service preferences, and more.

To Add Students to your Meal Magic Family Portal Account:

• Log into Meal Magic Family Portal using your email address and the passphrase you selected at registration
• Click the Add Person button
• Enter your student's information in the indicated fields and click Submit
  1. Student ID number (do not include leading zeros)
  2. First Name
  3. Last Name
• Repeat the process to add any additional students you need to manage in the Meal Magic portal

If, after entering information, it states you are waiting for approval, your request to add a student needs to be approved by Dining Services.  This will happen electronically; there is no need to contact anyone.

Once you have setup your account and student(s) it is time to start using the Meal Magic Family Portal.  In the portal you can make lunch money deposits, check balances/purchase history, set Food Service preferences, and more.

To Make a Lunch Money Deposit: 

• Log into Meal Magic Family Portal using your email address and the passphrase you selected at registration
• At your list of students and their balances, click the Deposit button
• Enter the amount you want to deposit for each student(s)
• The total amount will be displayed at the bottom
• Click Checkout
• Select payment method then enter payment details
• Click the Pay button to finalize the transaction then Ok at the green pop up to acknowledge the transaction
• The balance(s) for your student(s) should now be showing the updated amount

Funds deposited will be available to students immediately.

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Once you have setup your account and student(s) it is time to start using the Meal Magic Family Portal.  In the portal you can make lunch money deposits, check balances/purchase history, set Food Service preferences, and more.

To Set Preferences or perform other tasks: 

• Log into Meal Magic Family Portal using your email address and the passphrase you selected at registration
• At your list of students and their balances, click on the student you would like to take action on
• Select the action you want to take then click Submit after making changes
  • History- shows deposit/purchase history.  Click on a transaction for detail.
  • Settings- allows you to set dietary restrictions and daily limits
  • Transfer- allows you to transfer money from one student in your account to another

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